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Investing through ASBA

What is "ASBA"?

ASBA means "Application Supported by Blocked Amount". ASBA is an application containing an authorization to block the application money in the bank account, for subscribing in NFO. If an investor is applying through ASBA, his application money shall be debited from the bank account only if his/her application is selected for allotment after the basis of allotment is finalized.

What are the pre-requisites for an investor to apply through ASBA facility?

The pre-requisites for an investor to apply through ASBA facility is:

  • The investor should hold bank account with the SCSB (Self Certified Syndicate Bank).
  • The investor should hold a DEMAT account.

What advantage an investor has in aplying through ASBA vis-a-vis applying through an application with a cheque?

Applying through ASBA facility has the following advantages:

  • The investor need not pay the application money by cheque rather the investor submits ASBA which accompanies an authorization to block the bank account to the extent of the application money.
  • The investor does not have to bother about refunds, as in ASBA only that much money to the extent required for allotment of units, is taken from the bank account only when his application is selected for allotment after the basis of allotment is finalized.
  • The investor continues to earn interest on the application money as the same remains in the bank account, which is not the case in other modes of payment.
  • The application form is simpler.
  • The investor deals with the known intermediary i.e. its own bank.
Is it mandatory for investors eligible for ASBA, to apply through ASBA only?

No, it is not mandatory. An investor, who is eligible for ASBA, has the option of making application through ASBA or through the existing facility of applying with cheque.

How can an investor subscribe in the units of RMF through ASBA?

The investor needs to submit the completed ASBA application form to a Self Certified Syndicate Bank (SCSB), with whom the bank account to be blocked is maintained,through one of the following modes-
  • Submit the form physically with the Designated Branches (DBs) of the SCSB ("Physical ASBA").
  • Submit the form electronically through the internet banking facility offered by the SCSB ("Electronic ASBA").

Where can the investor get the details of Self Certified Syndicate Bank (SCSB) and their Designated branches?

List of Self Certified Syndicate Banks (SCSBs) and their designed branches i.e. branches where ASBA application form can be submitted, is available on the websites of BSE (www.bseindia.com) and NSE (www.nseindia.com) and on the website of SEBI (www.sebi.gov.in).

What is Self certified Syndicate Bank (SCSB)?

SCSB is a bank which is recognized as a bank capable of providing ASBA services to its customers. Names of such banks would appear in the list available on the website of SEBI /NSE & BSE.

Can the investor submit ASBA form in any of the banks specified in the list of SCSBs?

No, the investor needs to submit ASBA form to the SCSB with which the investor is holding the bank account.

Is the investor required to submit ASBA only physically?

No, the investor can either fill up the physical ASBA form available with SCSB and submit the same to the SCSB or apply electronically through the internet banking facility if provided by the SCSB Banker.

Can the investor invest in SIP during the NFO through ASBA?

No. The investor can only make lump sum investments during the NFO through ASBA.

Can the investor submit the ASBA application Form at any of the DISC of RCAM also?

No. The investor needs to submit the completed ASBA application form to a Self Certified Syndicate Bank (SCSB) only.

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Can an investor withdraw/modify his investment in the NFO through ASBA?

Yes however the investor is allowed to withdraw or modify only during the NFO period.

Will the investor bank account be blocked or only the amount to the extent of application money is blocked?

No. the entire bank account will not be blocked. Only the amount to the extent of application money authorized in the ASBA will be blocked in the bank account. The balance money, if any, in the account can still be used for other purposes.

If the investor withdraws the application made through ASBA, will the bank account be unblocked immediately?

If the withdrawal is made during the NFO period, the SCSB deletes the application trxn and unblocks the application money in the bank account. If the withdrawal is made after the NFO closure date, the SCSB will unblock the application money only after getting appropriate instruction from the Registrar, which is after the finalization of basis of allotment in the issue.

Can the investor submit ASBA to a broker as is being done in the present process applying through cheque?

The investor is required to submit ASBA to the SCSBs only.

Will the investor get the acknowledgement of receipt for applications submitted through ASBA from the SCSB?

Yes. The SCSB shall give a counterfoil as an acknowledgement at the time of submission of ASBA and also the order number, generated at the time of uploading the application details, if sought by the investors in case of need.

Will there be any different treatment in allotment for ASBA and Non –ASBA forms?

No. ASBA forms will be treated similar to non-ASBA forms while finalizing the basis of allotment.

In case of any complaints regarding ASBA application whom can the investor approach?

In case of any complaints the investor shall approach the SCSB bank, where the application form was submitted or the Registrars to the issue.

Disclaimers & Risk Factors:

This FAQ is prepared based on the understanding of the Facility ASBA. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.

Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. The name of the Schemes do not in any manner indicates either the quality of the Scheme; its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Restriction on acceptance of Third Party Payments for subscription of units


What does Third Party Payment refer to?

"Third Party Payment" means payment made through an instrument issued from a bank account other than that of the first named applicant / investor mentioned in the application form.

Which of the below will be treated as Third Party payment and Why?
  • a. An investor investing in MF however the payment is made through friends or relatives account.
  • b. An investor investing in MF however making the payment through the cheque of another bank account of the investor.
  • c. An investor investing in MF making the payment through Demand Draft / Pay Order / Bankers Cheque.
  • d. An investor investing in MF making the payment through Pre-funded instrument such as Pay Order / Demand Draft / Banker’s Cheque issued by the banker against Cash for Rs 50000 and  less.
  • e. An investor investing in MF making the payment through a joint account held by the investor.
  • f. An investor investing in MF making the payment through RTGS, Bank Account to Account Transfer, NEFT, ECS, Bank Transfer etc.
  • g. An investor investing in MF making the payment through net banking.
  • h. An investor makes payment through the bank account registered with us however now converted into CBS account.
  • i. An investor who is the sole proprietor of a firm wishes to invest in MF and issues the investment cheque in the name of his firm.
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a) An investor investing in MF however the payment is made through friends or relatives account.

This will be treated as "Third Party payment" as the investor needs to make the payment out of his own bank account.

b) An investor investing in MF however making the payment through the cheque of another bank account of the same investor.

This will not be treated as "Third Party payment" as the investor is making the payment out of his own bank account subject to fulfilling the following conditions:

  • Cheque leaf should contain the name of the First Unitholder of Mutual Fund. or
  • In case of non availability of the name then signature of the first unitholder should match with the signature on the cheque.

c) An investor investing in MF making the payment through Pre-funded instrument such as Pay Order / Demand Draft / Banker’s Cheque

This will not be treated as "Third Party payment" if the investor attaches a Certificate (in original) from the issuing banker with the purchase application, stating the Account holder's name and the Account Number which has been debited for issue of the instrument. The said Certificate should be duly certified by the bank manager with his / her full signature, name, employee code, bank seal and contact number. The account number mentioned in the Certificate should be a registered bank account or the first named applicant or investor should be one of the account holders to the bank account debited for issue of such instruments.
If pre-funded instrument contains the name of the account holder and the debit account number (e.g RBS Bank issues the instruments with above details) then the above certificate is not required.

Please refer Annexure I for Bankers Certificate format.

d) An investor investing in MF making the payment through Pre-funded instrument such as Pay Order / Demand Draft / Banker’s Cheque issued by the banker against Cash for Rs 50,000 and less.

This will not be treated as "Third Party payment" if the investor attaches a Certificate (in original) from the issuing banker with the purchase application, stating the name of the purchaser and PAN Number.

The said Certificate should be duly certified by the bank employee with his / her full signature, name, employee code, bank seal and contact number. (Format of certificate enclosed)

Please refer Annexure I for Bankers Certificate format.

Please note Pre-funded instrument issued against Cash will be accepted only if the amount is Rs. 50000 or less.

e) An investor investing in MF making the payment through a joint account held by the investor.

This will not be treated as “Third Party payment” if the payment instruments issued from a joint bank account bears the investors name as one of the joint holders of the bank account from which the payment instrument is issued.

f) An investor investing in MF making the payment through RTGS, Bank Account to Account Transfer, NEFT, ECS, Bank Transfer.

This will not be treated as “Third Party payment” if the Investor attaches to the application form, an acknowledged copy of the instruction to the bank also stating the account number debited. The account number mentioned on the transfer instruction copy should be a registered bank account or the first named applicant / investor should be one of the account holders to the bank account debited for such electronic transfer of fund.

g) An investor investing in MF making the payment through net banking.

This will not be treated as “Third Party payment” if RCAM / RMF obtain confirmation from the payment gateway service provider that the details of the bank account debited from matches with the registered pay-in accounts. In case it is found that the payment is not made from a registered bank account or from an account not belonging to the first named unit holder, RCAM/RMF shall reject the transaction with due intimation to the investor.

h) An investor makes payment through the bank account registered with us however now converted into Core Banking System (CBS) account.

This will not be treated as "Third Party payment" subject to the following.

  • Cheque leaf should contain the name of the First Unitholder of Mutual Fund. or
  • In case of non availability of the name then signature of the first unitholder on the application form should match with the signature on the cheque.

i) An investor who is the sole proprietor of a firm wishes to invest in MF and issues the investment cheque in the name of his firm.

This will not be treated as “Third Party payment” subject to the following.

  • Cheque leaf should contain the name of the First Unitholder of Mutual Fund. or
  • In case of non availability of the name then signature of the first unitholder on the application form should match with the signature on the cheque.
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Who are exempted from Third Party payment and what additional documents need to be submitted by these investors?
  • Payment by Parents / Grand-Parents / Related Persons on behalf of a minor in consideration of natural love and affection or as gift for a value not exceeding Rs. 50,000 for each regular Purchase or per SIP installment;
  • Payment by employer on behalf of employee under Systematic Investment Plan (SIP) facility through payroll deductions;
  • Custodian on behalf of an FII or a Client.
Investors submitting their applications through the above mentioned 'exceptional cases' are required to comply with the following, without which applications for subscriptions for units will be rejected / not processed / refunded
  • Mandatory KYC for Investor (Guardian in case of minor) and the person making the payment.
  • Declaration by the person making the payment giving details of the bank account from which the payment is being made and the relationship with the beneficiary.

Please refer Annexure II for the declaration format to be given by the guardian on behalf of the minor investor.
Please refer Annexure III for the declaration format to be given by the employer on behalf of employee under Systematic Investment Plan (SIP) facility through payroll deductions.
Please refer Annexure IV for the declaration format to be given by the custodian on behalf of an FII or a client.

What will happen if the name of the investor is not mentioned on the cheque or the investor’s signature does not match with the application form?

If the name is not pre-printed on the cheque or signature on the cheque does not match, then the first named applicant / investor should submit any one of the following documents:

  • a copy of the bank passbook or a statement of bank account having the name and address of the account holder and account number;
  • a letter (in original) from the bank on its letterhead certifying that the investor maintains an account with the bank, along with information like bank account number, bank branch, account type, the MICR code of the branch & IFSC Code (where available).

Under what circumstances a declaration will not be required to be given by the guardian on behalf of the minor investor?

Declaration will not be required to be given by the guardian on behalf of the minor investor in the below cases:

  • The cheque issued by the guardian clearly indicates the guardian details.
  • Bank mandate of the guardian on the cheque is matching with the registered bank mandate of the guardian in the folio.

What is the preferred mode of issuing a payment instrument by the investor while making mutual fund subscriptions?

Initially while making an investment in MF the investor used to issue the payment instrument only in the Scheme Name.

In reference to the best practice guidelines on “risk mitigation process against Third Party cheques in MF Subscriptions issued by AMFI and with a view to avoid fraudulent practices it is recommended that investors should make the payment instrument (cheque /DD/PO etc) favoring either of the below :

  • "XYZ Scheme A/C Permanent Account Number"
  • "XYZ Scheme A/C First Investor Name"
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Disclaimers & Risk Factors:

This FAQ is prepared based on the understanding of restriction on Acceptance of Third Party Payments for Subscription of Units of various Schemes of Reliance Mutual Fund. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.
Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. The name of the Schemes do not in any manner indicates either the quality of the Scheme; its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Transact Online


What is Transact Online?

Transact Online is a service offered on www.reliancemutual.com for investors of Reliance Mutual Fund whereby they can Purchase, Redeem or Switch units online. They can also view their Account Details, Transaction Details and Statement of Account online.

Is transacting through Transact Online safe?

Yes. Reliance Mutual Fund website uses SSL technology to ensure that the information transmitted between you and us across the internet is safe and secured. Secure Sockets Layer (SSL) is a common and the most effective protocol for sending confidential information securely over the Internet. SSL works by using a private, mathematical key to encrypt (or scramble) data that's transferred between your Web browser and the website you're visiting. This Digital Security certificate has one 128-bit encryption level and is obtained from Verisign (Safescript).

What are the features available in Transact Online facility?
  • My Portfolio - In this feature an investor can track his portfolio with RMF, view the Portfolio Snapshot and Asset class wise summary of his Investments, Account Information, Request for Statement of Account, Personal details, track his Pin Dispatch, generate Capital Gain Statement and STT Letter.
  • Transact Online - The investors can Purchase, Switch or Redeem the units of Reliance Mutual Fund online, Apply for Reliance Any Time Money Card which is applicable only to selected schemes, Dividend Sweep, update non commercial transactions such as Occupation, Mobile No, Residence Phone, Office Phone, Fax & Email id , Track your Transactions, Register / De- register STP and SWP, Subscribe in SIP and Subscribe for e-Statements
  • Manage My Account - The investor can map multiple folios to a single Username through this service, All that is needed is a Transaction PIN for the Folio the investor wishes to map to his account. The feature also allows an investor to Remove a Folio already added or change password, Change Pin and Regenerate Instant Pin Online in case if the earlier Pin is forgotten or Lost.

Am I eligible to register for Transact Online facility?

To register for Transact Online facility you need to have investments in Reliance Mutual Fund, an email id & Mobile Number registered with us under the Folio Number and should have have been allotted Personal Identification Number (PIN) for your Folio

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How can I register for Transact Online facility?

You need to login to www.reliancemutual.com and follow the below steps:

  • Click on the Invest Online Account link on the home page
  • A new window will open. Click on the blue box "Click here to login and Transact Online Now". Again a new window opens. Then click on Create User link.
  • using your Folio No and Personal Identification Number (PIN) you are required to Create a username and password through which you can access Transact Online Account.
Please note that your registered email id will be your username.

What if I do not have my email id registered in the folio and wish to update the same?

You can either contact us at 30301111 or 1800- 300-11111
Or
You may download the Non Commercial Transaction form (click here to download) , mention your email id that you wish to register with us and submit it to any of the nearest DISCs.

Or
You can update your Email Id online under ‘Updation of Contact Details’ under ‘Investor Desk’ in RMF Website. Please visit www.reliancemutual.com for further details.

What if I do not have an Internet Personal Identification Number (IPIN)?

For Resident Indian investors

If you wish to register for Internet Personal Identification Number (IPIN), you have to visit the Reliance Mutual Fund (RMF) website and follow the steps as mentioned below:

  • Click on the Generate IPIN Link available under Investor Desk on RMF website. Enter Folio Number and Click on Submit.
  • Enter PAN Number, Bank Account Number and Click on Submit
  • Please verify your email id and mobile number before regenerating your I PIN. If there is any change, Kindly contact customer care at 1800 300 11111 or 022 3030 1111.
  • On confirming to generate the Transact Online I PIN, an email would be sent to the registered Email ID. The email received on registered email id would contain a link. Please click on the link to open the I PIN Generation page.
  • The Unique Access Code (UAC) would be sent to your Mobile Number. Enter the Unique Access Code (UAC) that you have received on your mobile and view the PIN.
If you do not have the email id and Mobile No registered in the folio please contact customer care at 1800 300 11111 or 022 3030 1111 or update your Email Id & Mobile No online under ‘Updation of Contact Details’ under ‘Investor Desk’ in RMF Website. Please visit www.reliancemutual.com for further details.

For Non Resident Indian Investors

You need to fill in Transaction PIN agreement (click here to download now) and send original signed copy to our Registrars:

M/s. Karvy Computershare Pvt. Ltd 'KARVY REGISTRY HOUSE',
H.No. 8-2-596, Avenue 4, St.No.1,
Banjara Hills, Hyderabad - 500034.
Ph: +91-40-23312454

On receipt of your duly signed Transaction PIN agreement application, we will process your request to generate a Transaction PIN for the Folio No mentioned in the request.

Is there any document / agreement required to open an Online Transaction account?

In case of Resident Indian Investors no document is required to open an online transaction account. Incase of Non Resident Indians Transaction PIN Agreement is the only document required to open an Online Transaction Account .

Will I be charged for using Transact Online facility?

No, the service is absolutely free.

What if I forget my Transact Online Login password?

Investor has to opt for forgot password option in the login page.The link will display the hint question & the investor has to enter the answer as updated at the time of User Id registration.Password will be triggered to investors registered email id.

Who can avail the Transact Online facility ?

Adult Resident Indian Individuals, either single or jointly (not exceeding three). Non - Resident Indians and persons of Indian origin residing abroad, on a full repatriation basis. Parents / Lawful guardians on behalf of Minors.
Hindu Undivided Families (HUFs) in the name of HUF or Karta.

What if my online account is locked?

The Account gets locked due to incorrect logins given thrice for security purpose however the same gets automatically unlocked after 24 hrs

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What if I forget my Transaction PIN?

You need to send a request to regenerate your Transaction PIN. A new Transaction PIN will be generated and dispatched to the communication address registered with us through secure stationary.

Single Holders already have an option in Manage My Account in the secured site to re-generate instant IPIN Online .

When and how will I receive my Transaction PIN?

Your Transaction PIN will be send to your communication address registered with us through secure stationary within 15 business days from the date of receipt of the Transaction PIN agreement form to our offices.

If Single holders apply for IPIN online then they shall receive the IPIN instantly.

What are the precautions I need to take while transacting online?

Transaction PIN allotted to you should not be shared with anyone as it is equivalent to your signature for online transactions and can be used for redeeming the proceeds of your investments & use various other options available in the secured site.

What if I forget my User ID?

Your registered email id is your User id

What are the Designated Bankers available for Online Purchase?

Banks names available in the direct drop down:



Note: List of banks may change from time to time investors are advised to contact nearest DISC for the updated list.

Do I need to be KYC compliant in order to place transactions through Transact Online facility?

Yes. With effect from January 1, 2011 KYC is now mandatory for all classes of investors irrespective of investment amount

Can I use credit/ debit cards for Online purchase?

Payment can be made only via electronic fund transfer through designated banks & Only Visa / Maestro Debit Cards.

Will I get a single IPIN for all my different folios?

No. IPIN is issued at the Folio level. If you have several folios and wish to have a single IPIN then you need to first consolidate al your folios into a single folio and then apply for the IPIN.

What if my account is debited while placing Purchase through Transact Online facility however no confirmation mail is received for the Purchase done?

Investor needs to wait for 24 Hours to complete the process & update the transaction in the account information.

Can I transact through both Physical & Online mode in a single folio?

Yes

Can joint applicants apply for IPIN online?

No. Single Holders can only generate Instant IPIN online by visiting our www.reliancemutual.com. Joint holders need to submit the PIN agreement form.

What are the pre-requisites for investor to generate IPIN?

Investor has to enter his existing Folio number, Pan number & Bank Account number,verify the registered email id and mobile number for generating IPIN Online.

Disclaimers & Risk Factors:

This FAQ is prepared based on the understanding "How to Transact Online" for Subscription of Units of various Schemes of Reliance Mutual Fund. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.

Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. The name of the Schemes do not in any manner indicates either the quality of the Scheme; its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Non Commercial Transaction Check list

Change of Bank Details

  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unit holder(s) according to the mode of operation.
  • Cancelled Original Cheque of the new bank account (bearing account number and first unit holder name printed on the face of the cheque
  • In respect of the existing (old) bank account, any one of the following documents:
    • Cancelled original cheque of the old bank account (bearing account number and first unit holder name printed on the face of the cheque).
    • In case such bank account is already closed, a duly stamped original letter from the banker on the letter head of such bank, confirming the closure of such account.
    • Original bank account statement. A true copy of the old Bank Account Statement can also be submitted if the original bank account statement is brought to the Designated Investor Service Centre ("DISC") of RMF for physical verification, in which case the original bank account statement will be returned across the counter after due verification.
    • A true copy of the old Bank Pass book. However, the original bank passbook should be brought to the DISC of RMF for physical verification, which shall be returned across the counter, after due verification.
Only for genuine cases, after due verification of the Investor: In case the bank account details mentioned in the original application form were erroneously mentioned of a non-existent bank account, then an undertaking in the RMF standard format.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change of Address Details
  • Since KYC is now mandatory for all the investments irrespective of the amount the investor needs to submit the Change of Address details request to PoS of CVL using KYC Change detail form. Once the address details are updated at CVL, the same will be automatically updated in AMC database.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Updation / Change of Phone /Fax Details
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Updation / Change of Email Id
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder/s according to the mode of operation.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Updation / Change of Category /Status Resident Indian to Non Resident Indian
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.
  • Banker letter (preferably in our standard format) (which should not be more than three (3) months old from the date of the request) confirming the account details or cheque copy of the existing bank of the unit holder, reflecting the change in his status from resident to non-resident.

Non Resident Indian to Resident Indian
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unit holder(s) according to the mode of operation.
  • Banker letter (preferably in our standard format) (which should not be more than three (3) months old from the date of the request) confirming the account details or cheque copy of the existing bank of the unit holder, reflecting the change in his status from non-resident to resident.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Updation / Change of Mode of Operation
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Registration / Cancellation & Change of Nominee
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation, specifying the percentagewise allocation to each nominee in case of more than one nominee.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change of Dividend Option
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Consolidation of Folios
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation, mentioning target and source folios which need to be consolidated.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change in Guardian
  • Request letter from the new guardian
  • No Objection Letter (NOC) or Consent Letter from existing guardian or Court Order for new guardian, in case the existing guardian is alive
  • Notarized copy or attested copy of the Death Certificate of the deceased guardian, where applicable. The attestation may also be done by a special executive magistrate, AMC authorized official or manager of a scheduled bank.

The new guardian must be a natural guardian (i.e. father or mother) or a court appointed legal guardian. The relationship/status of the guardian as father, mother or legal guardian shall be specified in the application form and following documents shall be submitted along with the application form as evidence:

  • Birth certificate of the minor, or
  • School leaving certificate / Mark sheet issued by Higher Secondary Board of respective states, ICSE, CBSE etc., or 3. Passport of the minor, or
  • Any other suitable proof evidencing the date of birth of the minor.
  • In case of court appointed legal guardian, supporting documentary evidence shall be provided
  • Bank attestation (preferably in our standard format) attesting the signature of the new guardian in a bank account of the minor where the new guardian is registered as the guardian.
  • KYC of the new guardian.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Transmission of Folios

A) Transmission to surviving unit holders in case of death of one or more unitholders

  • Letter from surviving unitholders with folio number (preferably in our standard format or as near thereto as possible)requesting for transmission of units
  • Death Certificate in original or photocopy duly notarized or attested by gazette officer or a bank manager,
  • Bank Account Details of the new first unit holder as per Annexure 1 along with attestation by a bank branch manager or cancelled cheque bearing the account details and account holders name.
  • KYC of the surviving unit holders, if not already available

    • Note : Where the units are to be transmitted to a claimant who is a minor, various documents like KYC, PAN, Bank details, indemnity should be of the guardian of the nominee.


B) Transmission to registered nominee/s in case of death of Sole or All unit holders:

  • Letter from claimant nominee/s to the Fund / AMC / RTA requesting for transmission of Units (preferably in our standard format or as near thereto as possible),
  • Death Certificate/s in original or photocopy duly notarized or attested by gazette officer or a bank manager
  • Bank Account Details of the new first unit holder as per Annexure 1 along with attestation by a bank branch manager) or cancelled cheque bearing the account details and account holders name.
  • KYC of the claimant/s,
  • Proof of Date of Birth (if claimant is minor).
  • Letter from the Guardian declaring that he/she is the guardian of the minor and stating his/her relationship to the minor along with court order/decree, if applicable.
  • If the transmission amount is Rs One Lakh or more: a. Indemnity duly signed and executed by the nominee/s - Annexure II.


C) Transmission to claimant/s, where nominee is not registered, in case of death of Sole or All unit holders:

  • Letter from claimant/s to the Fund / AMC / RTA requesting for transmission of units (preferably in our standard format or as near thereto as possible),
  • Death Certificate/s in original or photocopy duly notarized or attested by gazette officer or a bank manager,
  • Bank Account Details of the new first unit holder as per Annexure 1 along with attestation by a bank branch manager or cancelled cheque bearing the account details and account holders name.
  • KYC of the claimant/s,
  • Indemnity Bond from legal heir/s - Annexure III.
  • Individual affidavits from legal heir/s - Annexure IV.
  • If the transmission amount is below Rs One Lakh: any appropriate document evidencing relationship of the claimant/s with the deceased unitholders
  • If the transmission amount is Rs One Lakh or more: Any one of the documents mentioned below:
    • Notarised copy of Probated Will, or
    • Legal Heir Certificate or Succession Certificate or Claimant’s Certificate issued by a
    • competent court, or
    • Letter of Administration, in case of Intestate Succession

D) Transmission in case of HUF, due to death of Karta: HUF, being a Hindu Undivided Family, the property of the family is managed by the Karta and HUF does not come to an end in the event of death of the Karta. In such a case, the members of the HUF will appoint the new Karta who needs to submit following documents for transmission:

  • Letter Requesting for change of Karta (preferably in our standard format or as near thereto as possible) duly signed by the new Karta,
  • Death Certificate in original or photocopy duly notarized or attested by gazette officer or a bank manager,
  • Duly certified Bank certificate stating that the signature and details of new Karta have been appended in the bank account of the HUF - Annexure I
  • KYC of the new Karta and KYC of HUF, if not already available.
  • Proof of identification of the new Karta.
  • Indemnity bond signed by all the surviving coparceners and new Karta - Annexure-V
  • In case of no surviving co-parceners OR the transmission amount is Rs One Lakh or more OR where there is an objection from any surviving members of the HUF, transmission should be effected only on the basis of any of the following mandatory documents
    • Notarized copy of Settlement Deed, or
    • Notarized copy of Deed of Partition, or
    • Notarized copy of Decree of the relevant competent Court

RMF Service Delivery Time: 15 working days post the receipt of the request.

Change of Broker Code
  • Request letter with folio number & New ARN Code to be updated, if any, (preferably in our standard format or as near thereto as possible) and signed by all the unitholder(s) according to the mode of operation.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change of Name
  • Affidavit from the unitholder on stamp paper of value as applicable in the respective State of execution of the affidavit(preferably in our standard format or as near thereto as possible ).
  • In case of individual investor (including NRI), notarized copy of the Gazette notification regarding change of name.
  • In case of investor being a company, a duly certified copy of the fresh certificate of incorporation issued by the Registrar of Companies.
  • In case of investor being a firm which is registered, notarized copy of the entry in the Register of Firms relating to change of name.
  • In case of investor being a firm which is not-registered, a notarized copy of the amended partnership deed relating to change of name.
  • In case of a PIO, a certified / notarized copy of passport/documentation under the relevant jurisdiction evidencing the change in name.
  • In case of change of name of a Unit holder due to marriage, a notarized copy of her marriage certificate.
  • Certified/Attested copy of PAN card displaying the new / changed name.
  • KYC effected in the new / change name.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Updation of PAN
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.
  • Self attested copy of the PAN card.

RMF Service Delivery Time: 7 working days post the receipt of the request.

Lien Marking /Pledge
  • Pledge Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.
  • Pledge Request letter (preferably in our standard format or as near thereto as possible) by the Pledgee.
  • Authorized signatory list of the Pledgee.

RMF Service Delivery Time: 15 working days post the receipt of the request.

Lien Unmarking / Un-pledge
  • Request letter for un-pledge of units (preferably in our standard format or as near thereto as possible) by the Pledgee in original.

RMF Service Delivery Time: 15 working days post the receipt of the request.

Registration of Power of Attorney
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.
  • Copy of Power of Attorney on Rs. 100/- stamp paper, duly signed by all the unitholder(s) and the Power of Attorney Holder, and Original attestation by Notary public \ Gazetted officer.
  • In case of the POA holder being a company, the POA holder to provide the list of its Authorized signatories, with their signatures duly attested by the POA holder company.

RMF Service Delivery Time: 15 working days post the receipt of the request.

Revocation/Cancellation of Power of Attorney
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.

RMF Service Delivery Time: 15 working days post the receipt of the request.

Change of Status from Minor to Major
  • Application / Specific Service Request form (preferably in our standard format or as near thereto as possible) duly filled and containing details like name of major, folio numbers, etc.
  • New Bank mandate where account changed from minor to major,
  • Signature attestation of the major by a manager of a scheduled bank (preferably in our standard format) / Bank Certificate / Letter,
  • KYC acknowledgement of the major

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change in Signature
  • Request Letter (preferably in our standard format or as near thereto as possible) from the unitholder with the New Signature duly attested by the existing banker of the unitholder (as mentioned in the records of RMF) and mentioning the bank account number of the unitholder.
  • Original Cheque Leaf / Original Bank Statement / Passbook - In case of True copy original needs to be verified at the branch.
  • Client should submit the above documents in Person with any of the below mentioned valid identity Proof
    • Voter Identity Card
    • Driving License
    • Government / Defense Identification Card
    • Passport
    • Photo Ration Card
    • Photo Debit Card
    • Employee ID cards issued by companies registered with Registrar of Companies
    • Senior Citizen / Freedom Fighter ID Card issued by Government
    • Photo Identification issued by Bank Managers of Scheduled Commercial Banks / Gazetted officer /Elected Representatives to the Legislative assembly/ Parliament
    • ID Card issued to employees of Scheduled Commercial / State / District Co-operatives Bank
    • Cards issued by Universities / deemed Universities or Institutes under statutes like ICAI, ICWAI, ICSI
    • Permanent Retirement Account No (PRAN) card issued to New Pension System (NPS) subscribers by CRA (NSDL)
    • Any other Photo ID Card issued by Central Govt / State Govt / Municipal Authorities / Government organizations like ESIC / EPFO
    • Permanent Account No (PAN No.)

RMF Service Delivery Time: 7 working days post the receipt of the request.

Change of ECS/Auto Debit Mandate
  • Duly filled in SIP Mandate for Change of Debit Bank Details letter with folio number mentioned and signed by the unit holder according to the mode of holding along with cancelled cheque.

RMF Service Delivery Time: 20 working days post the receipt of the request.

Updation of KYC status
  • Request letter (preferably in our standard format or as near thereto as possible) signed by all the unitholder(s) according to the mode of operation.
  • Copy of the KYC Acknowledgment issued by the SEBI registered intermediaries
    • Stock Brokers through Stock Exchanges
    • Depository Participants (DPs) through Depositories
    • Mutual Funds (MFs)
    • Portfolio Managers (PMs),
    • Collective Investment Schemes (CIS)
    • Venture Capital Funds (VCFs)
    • Below list of SEBI Registered Intermediaries

RMF Service Delivery Time: 7 working days post the receipt of the request.

Systematic Withdrawal Plan (SWP)

What is Systematic Withdrawal Plan (SWP)? Systematic Withdrawal Plan is a facility which provides a specific payout amount to the investors at pre-determined intervals as opted by the investors.
What is the frequency available for SWP? Unit holders may utilize the SWP facility to receive regular monthly / quarterly payments in their account.
What is the minimum amount applicable under SWP? The minimum amount, which the unit holder can withdraw, is Rs.500/- and in multiples of Rs. 100/-, thereafter, subject to revision by RCAM.
Which are the pre defined dates for SWP? All SWP transactions need to be on the 1st, 8th, 15th, 22nd transaction day of the respective month/quarter.
What will happen if the start date and end date is not mentioned in SWP? In cases where the start date and the end date has not been specified in the SWP form, the SWP will continue till the balance in the account becomes nil or below the amount specified by the investor for SWP.
What are the circumstances leading to cessation of SWP? SWP will automatically cease in case the unit balance becomes nil after such redemption / switch transaction or falls below the required amount specified by the investor for SWP.
Can an investor opt for additional subscription in order to keep his SWP active? A unit holder can put in additional subscription in the account, in accordance with conditions specified in the Scheme Information Document for additional subscriptions, any time during the existence of the concerned account. Such additional subscriptions will in no way alter the functioning of the SWP, unless a subsequent redemption request to the contrary is received from the unit holder in writing.
Disclaimers & Risk Factors: SWP is special facility available for selected Schemes of Reliance Mutual Fund. Reliance Capital Asset Management Limited(RCAM) in consultation with Trustees reserves the right to withdraw this facility, modify the procedure,frequency, dates, load structure in accordance with the SEBI Regulations and any such change will be applicable only to units transacted pursuant to such change on a prospective basis..This FAQ is prepared based on the understanding of Systematic Withdrawal Plan in various Schemes of Reliance Mutual Fund. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.

Statutory Details:: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. The name of the Schemes do not in any manner indicates either the quality of the Scheme; its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Systematic Investment Plan (SIP)

What is SIP? An investor can benefit under this facility by investing specified amounts regularly. By investing a fixed amount of rupees at regular intervals, one would end up buying more units of the Fund when the price is low and fewer units when the price is high. As a result, over a period of time, the average cost per unit to the unitholder may tend to be less than the average subscription price per unit, irrespective of whether it is a rising, falling or fluctuating market. Thus, the unitholder automatically tends to gains and averages out the fluctuations of the market, without having to monitor prices on a day-to-day basis. This concept is called “Rupee Cost Averaging”.
What are the Minimum Investment options available in SIP? Minimum investment amount for investing SIP route is as follows:
  • Rs.100/- per month and in multiples of Re. 1/- thereafter for minimum 60 months
  • Rs.500/- per month and in multiples of Re. 1/- thereafter for minimum 12 months
  • Rs.1000/- per month and in multiples of Re. 1/- thereafter for minimum 6 months
  • Rs.500/- per quarter and in multiples of Re. 1/- thereafter for minimum 12 quarters
  • Rs.1500/- per quarter and in multiples of Re. 1/- thereafter for minimum 4 quarters
What will be the default frequency for SIP if nothing is specified in the Application Form? If the investor has not specified the frequency for SIP in the Application form the default frequency would be Monthly.

What will happen if the investor does not specify the SIP end date in the Application Form? If the investor does not specify the SIP end date in the Application form then the SIP will be treated as Perpetual.

Can the investor submit one ECS/Auto Debit Mandate for multiple SIPs in the same scheme same plan? No the investor needs to submit separate ECS/Auto Debit Mandate forms to register for multiple SIPs in the same scheme same plan.

Can the investor register for multiple SIPs in the same scheme? Yes, the investor can register for multiple SIPs in the same scheme same plan in the same month however on different SIP cycle dates.
For eg: Mr.ABC applies for SIP on 01st Dec 2010 and wants his SIP cycle date as 18th Jan 2011 under an X scheme / Plan. He can still apply under the same X scheme / plan for either 02nd, 10th & 28th cycle dates.

How can an investor cancel an existing SIP in the folio? An investor can cancel an existing SIP registered through ECS /Auto debit mode with RMF by submitting SIP Cancellation request (click here to download the form).

Is Change of Bank facility available in case of SIP running through Auto debit mode? No. In this case, the investor has to provide a cancellation for existing SIP and then provide a Fresh Registration with the new bank details.

What will happen if the SIP Registration Start Date is provided prior to 21 working days from the date of request submission? The SIP request will be accepted, however the SIP start date will be considered as the next subsequent SIP cycle date opted by the investor.
For Eg: Mr.ABC apply SIP on 01st Jan 2011 and wants his SIP to start from 18th Jan 2011.His SIP will be accepted in our records and the SIP start date will be considered from 18th Feb 2011 instead of 18th Jan 2011.

Can an investor increase/decrease his SIP Amount in the mid of the tenure? No.He will have to first opt for existing SIP Cancellation and then register for Fresh SIP with the desired SIP Amount. Alternatively, the Investor can choose to select any other SIP cycle date except the existing cycle date.

What are the list of Auto Debit Banks for SIP? Auto Debit facility is offered only to the investors maintaining their bank accounts with Bank of Baroda/ Bank of India/ Punjab National Bank/ Kotak Mahindra Bank/ING Vysya Bank/ Citibank NA/HDFC Bank/ ICICI Bank/ AXIS Bank/ HSBC/ IDBI Bank/ State Bank of India / Union Bank Of India / Corporation Bank / Federal Bank / Allahabad Bank. The above list is subject to change from time to time.

What is Micro SIP? “Micro SIP” mean Systematic Investment Plans (SIPs) where aggregate of installments in a rolling 12 month period or in a financial year i.e. April to March does not exceed Rs 50,000.

Which category of investors can invest in Micro SIP? In MICRO SIP, Individuals (including joint holders who are individuals, NRIs but not PIOs, MINORs and Sole Proprietory firms) can apply.

What is the maximum investment amount available for MICRO SIP? For MICRO SIP maximum SIP amount can be Rs.4000/- per month or Rs.12000/- per quarter.

Is PAN & KYC mandatory for investors investing through Micro SIP? Yes. KYC is mandatory.
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What are the documents which can be submitted by the investor as proof of identification in lieu of PAN? Any one of the following PHOTO IDENTIFICATION documents can be submitted by the investors (including joint holders)along with Micro SIP applications as proof of identification in lieu of PAN:
  • Voter Identity Card
  • Driving License
  • Government / Defense identification card
  • Passport
  • Photo Ration Card
  • Photo Debit Card (Credit card not included because it may not be backed up by a bank account).
  • Employee ID cards issued by companies registered with Registrar of Companies)
  • Photo Identification issued by Bank Managers of Scheduled Commercial Banks / Gazetted Officer / Elected Representatives to the Legislative Assembly / Parliament
  • ID card issued to employees of Scheduled Commercial / State / District Co-operative Banks.
  • Senior Citizen / Freedom Fighter ID card issued by Government.
  • Cards issued by Universities / deemed Universities or institutes under statutes like ICAI, ICWA, ICSI.
  • Permanent Retirement Account No (PRAN) card isssued to New Pension System (NPS) subscribers by CRA (NSDL).
  • Any other photo ID card issued by Central Government / State Governments /Municipal authorities / Government organizations like ESIC / EPFO.
What is Reliance SIP Insure and its objective? With a view to encourage individual investors to save and invest regularly through Systematic Investment Plan (SIP) and help the investors to achieve their financial objective, ‘Reliance SIP Insure’ is provided as an add-on feature of life insurance cover under a Group Term Insurance to individual investors opting for the same, without any extra cost to the investors. (The cost of the insurance premia will be borne by the AMC).
The objective of ‘Reliance SIP Insure’ is that, in the unfortunate event of death of an investor before completing the opted SIP tenure, the balance amount towards the SIP instalments remaining unpaid shall be made good from the life insurance cover and the nominee would be able to continue in the scheme without having to make any further contribution, so that investor’s long term financial planning and objective of investing through SIP could still be fulfilled as per the targeted time horizon, even if he dies prematurely.

Who are eligible to invest in Reliance SIP Insure? Only individual investors whose completed age is between 18 years & 45 years (inclusive of both) at the time of investment are eligible to invest in SIP insure.

What is the minimum investment amount under Reliance SIP Insure? Minimum investment under Reliance SIP Insure:
  • The minimum amount of “SIP Insure” instalment shall be Rs. 1000 per month and in multiples of Re. 1*thereafter under all the designated schemes of RMF, irrespective of the amount of minimum lumpsum investment for initial and additional purchase applicable under the respective schemes.
  • The minimum SIP Insure Instalment in Reliance Tax Saver (ELSS) Fund is Rs 1000 and in multiples of Rs 500 thereafter.
What is the maximum tenure that the investor can invest in SIP insure? There is no Upper Limit on the SIP insure tenure. Investor can opt for Perpetual SIP also.

What is the minimum tenure for Reliance SIP Insure? The minimum tenure is 3 years and in multiples of 1 month thereafter.

What will be the validity period of the insurance cover for SIP Insure? Insurance cover will be valid up to completion of payment of all the registered SIP Insure installments or till attaining 55 years of age whichever is earlier.

Will the insurance cover be valid for the entire life of the investor if the investor has opted for Perpetual SIP? No. If the investor has opted for Perpetual SIP then the insurance cover will be valid only upto the age of 55 years post which the unpaid SIP installments will be treated as Normal SIP and the insurance cover ceases. Please note that if the investor has discontinued or defaulted before the maturity of committed SIP Insure tenure then the insurance cover will cease immediately.

What can be the probable reasons for the cessation of the insurance cover?
  • At the end of mandated Reliance SIP Insure tenure. i.e., upon completion of payment of all the monthly installments as registered or till attaining 55 years of age whichever is earlier.
  • Discontinuation of SIP installments midway by the investor i.e., before completing the opted SIP tenure /installments or till attaining 55 years of age, whichever is earlier.
  • Redemption / switch-out of units purchased under Reliance SIP Insure before completion of the mandated SIP tenure / installments or till attaining 55 years of age, whichever is earlier.
  • In case of default in payment of two consecutive monthly SIP installments or four separate occasions of such defaults during the tenure of the SIP duration chosen or till attaining 55 years of age, whichever is earlier.
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What will be the applicable Sum Assured calculation for the investors investing in SIP insure? An amount equivalent to the aggregate balance of unpaid SIP installments, subject to a maximum of Rs.10 lakhs per investor across all schemes / plans and folios will be invested in the Nominee’s* account. The balance unpaid installments shall be paid only upto 55 yrs of age.

Is Nomination Mandatory in Reliance SIP Insure? If the investor applies in SIP Insure singly then Nomination is Mandatory.. If the Investor applies jointly then Nomination is optional.

Is Date of Birth Mandatory in Reliance SIP Insure? Date of Birth is mandatory (with Proof of PAN copy) for all investors.

Is Post Dated Cheques accepted under Reliance SIP Insure? No. PDC’s will not be accepted under this program.

Can the investor change the bank details for Reliance SIP Insure during the tenure? Yes. Investor can change the bank details for Reliance SIP Insure during the tenure.

What is the default frequency for investors to opt in SIP Insure? Monthly .

Can the investor renew the Insurance benefit if terminated earlier due to any reason and he still has unpaid SIP installments? No.

Note : SIP Insure investors can download the exit load calculator for ready reference (please click here to download)

Who can submit the claim request in case of death of the insurer who has opted for SIP insure?The registered Nominee/ Second Holder (wherever nominee is not registered) in the folio can submit the claim request in case of death of the insurer who has opted for SIP Insure.

What are the documents which need to be submitted by the nominee in case of the death claim? From Nominee of the Investor

  • Death Certificate
  • Claim form B – To be filled and signed by the doctor (Click here to download)
  • Claim Process Form (Click here to download)
  • Original Certificate of Insurance
  • Medical & Hospitalization report, if any
  • Nominee's Identity proof - (Pan Copy)
  • Unit Statement

    In case of death due to Accident the Nominee of the investor has to provide the following documents in addition to the above mentioned
  • First Information Report
  • Post Mortem Report
  • Police Investigation Report
  • News Paper cuttings, if any

Where does the nominee need to submit the SIP Insure claim documents in case of death of the insurer? In case of the death of the insurer the nominee needs to submit the claim documents to the below mentioned address>

Vibhav Mishra
EB Support Team
Reliance Life Insurance Company Ltd.
Work station no. 1041
10th floor, A wing,
R-Tech Park (Romell group),
Near Hub shopping mall,
Western express highway,
Goregaon East.
Mumbai-400063
Email:rlife.ebsupport@relianceada.com

How many days does it take place for the SIP Insure claim to be processed in case of death of the insurer? It takes 45 calendar days for the SIP Insure claim to be processed from the receipt of claim request at RLIC in case of death of the insurer.

Can the nominee continue the SIP in case of death of the insurer once the transmission of units is done into his folio? No. The nominee cannot continue SIP in case of the death of the insurer even though the transmission of units is processed in the folio.

What are the steps to be followed by the nominee in case of the death of the insurer? The nominee will have to submit the relevant documents as mentioned in Pt 2 above to Reliance Life Insurance Company Ltd (RLIC). Also the Nominee will have to submit the SIP Cancellation request in the nearest RCAM branch. Once claim is processed from RLIC intimation is sent to the nominee by way of letter to submit the signed copy of the transaction slip. The nominee will have to submit the signed copy of the transaction slip at nearest RCAM branch.

Where can the nominee address his claim payment related issues? The nominee can address the claim payment related issues directly with RLIC.

Will the nominee have to submit the SIP Cancellation request in case of the death of the insurer? Yes. The nominee will have to submit SIP Cancellation in case of the death of the insurer to any of the DISC of RCAM.

What does ISIP mean? ISIP (Internet SIP) refers to Online registration of Systematic Investment Plan by the investors using Transact Online facility. This is a mode of having your SIP registered with Reliance Mutual Fund without any paper work.

What are the steps to be followed while registering for ISIP? The following steps need to be followed while registering for ISIP
  • Go to www.reliancemutual.com
  • Click on Invest Online facility and then click on the blue box “ Click here to Login and Transact Online now”
  • Enter your username and password
  • Click on the folio number
  • Click on online transaction
  • Click on Online SIP option
  • Enter 5 digit IPIN
  • Fill the form and click on submit

After URN Generation, please log in to your net banking of the Bank opted for SIP deduction and Re-registration to be done in your net banking before expiry of 25 working days.

Which banks are available for ISIP facility? Debit facility through ISIP is offered only to the investors maintaining their bank accounts with Axis Bank, Bank Of Baroda, Bank Of India, Central Bank Of India, Citi Bank, Corporation Bank, HDFC Bank ICICI Bank, IDBI Bank, Karur Vysya Bank, State Bank Of India, Syndicate Bank, Union Bank Of India. The above list is subject to change from time to time.

Which are the list of RMF Schemes which offer SIP facility to the investor? SIP Facility is offered in the below mentioned schemes of RMF. Please note that SIP facility is offered only for Retail Plans in each of the below schemes and not for Institutional Plans wherever applicable.

  • RELIANCE BANKING FUND
  • RELIANCE TOP 200 FUND
  • RELIANCE EQUITY FUND
  • RELIANCE EQUITY OPPORTUNITIES FUND
  • RELIANCE FLOATING RATE FUND
  • RELIANCE GROWTH FUND
  • Reliance Gilt Securities Fund
  • RELIANCE VISION FUND
  • RELIANCE INCOME FUND
  • RELIANCE MEDIUM TERM FUND
  • RELIANCE LONG TERM EQUITY FUND
  • RELIANCE LIQUID FUND - TREASURY PLAN
  • Reliance Money Manager Fund
  • RELIANCE MEDIA & ENTERTAINMENT FUND
  • RELIANCE MONTHLY INCOME PLAN
  • RELIANCE NRI EQUITY FUND
  • Reliance Dynamic Bond Fund
  • RELIANCE NATURAL RESOURCES FUND
  • RELIANCE PHARMA FUND
  • RELIANCE DIVERSIFIED POWER SECTOR FUND
  • RELIANCE QUANT PLUS FUND
  • RELIANCE REGULAR SAVINGS FUND - DEBT PLAN
  • RELIANCE REGULAR SAVINGS FUND - EQUITY PLAN
  • RELIANCE REGULAR SAVINGS FUND - BALANCED PLAN
  • RELIANCE TAX SAVER ( ELSS ) FUND
  • Reliance Infrastructure Fund
  • RELIANCE SMALL CAP FUND
  • Reliance Index Fund – Nifty Plan
  • Reliance Index Fund – Sensex Plan
  • RELIANCE GOLD SAVINGS FUND
  • RELIANCE ARBITRAGE FUND


Disclaimers & Risk Factors: This FAQ is prepared based on the understanding of the investment in systematic Investment Plan in various Schemes of Reliance Mutual Fund. Reliance Capital Asset Management Limited(RCAM) in consultation with Trustees reserves the right to withdraw this facility, modify the procedure, frequency, dates, load structure in accordance with the SEBI Regulations and any such change will be applicable only to units transacted pursuant to such change on a prospective basis. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.

Statutory Details:: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. The name of the Schemes do not in any manner indicates either the quality of the Scheme; its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Systematic Transfer Plan (STP)

What are the types of STP? There are two types:
  • Fixed STP - In Fixed Transfer Plan a fixed sum will be transferred to the selected transferee scheme under various plans/options.
  • Capital Appreciation STP – In Capital Appreciation Transfer Plan only the amount of capital which is appreciated gets transferred to the selected transferee scheme under various plans/options. The original lumpsum amount invested in the Transferor scheme remains unchanged.

What are the pre defined frequencies for Fixed & Capital Appreciation STP? 1. Fixed STP – The Frequencies defined are:
  • Daily – STP Will be executed on daily basis
  • Weekly – STP will be executed on weekly basis (1st, 8th, 15th, 22nd of every month)
  • Fortnightly – STP will be executed on 01st and 15th of every month.
  • Monthly – STP will be executed once in a month on pre-specified date opted by the investor
  • Quarterly - STP will be executed on any pre-specified date of the first month of the quarter opted by the investor.

2. Capital Appreciation – The Frequencies defined are:
  • Monthly – STP will be executed on 1st of every month
  • Quarterly - STP will be executed on 1st of the starting month of every quarter.

What if the investor does not specify the frequency while registering for Fixed or Capital appreciation STP? The application for the STP enrollment will be rejected.

What is the minimum amount for Fixed STP?
  • Under Daily Option – Rs. 100 and multiples of 100 thereafter.
  • Under Weekly / Fortnightly / Monthly Option – Rs. 1000 and multiples of 100 thereafter.
  • Under Quarterly option – Rs. 3000 and multiples of 100 thereafter.

What is the minimum amount for Capital Appreciation STP? Minimum of Rs. 5oo for both monthly and quarterly option.

What if capital appreciation amount is less than Rs. 500 on STP due date? The STP will not be processed for that due date.
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What will be the applicable Exit load for STP? The exit load applicable for STP facility will be the same as per the applicable Exit load in the respective schemes.

What is the minimum balance to be maintained in the transferor scheme at the time of enrollment of STP? Non Liquid Scheme – Rs. 10,000 .00

Liquid Scheme (Except Reliance Liquid Fund – Treasury Plan – Retail) – Rs. 25,000.00

No minimum balance required in case of Reliance Liquid Fund – Treasury Plan – Retail to start investing via STP.

What if the minimum balance not available in the scheme at the time of enrollment? The enrollment of STP will be rejected.

What if the STP amount is not in multiple of Rs. 100? It will be processed to the nearest lower multiple of Rs. 100 subject to minimum amount criteria.

What is the minimum number of transfer available in STP? Minimum number of transfers required for a STP shall be two.
In case of Daily STP, minimum number of transfer is one month.

How can an investor register the STP? The investor needs to submit the STP enrolment form completed in all respects at any of the RMF Designated Investor Service Centre atleast seven calendar days before the commencement of 1st execution of STP.

How can an investor opt for STP Cancellation? Investor can discontinue STP by providing a written notice to the Designated Investor Service Centre atleast 7 calendar days prior to the due date of the next transfer date. In case of Daily STP, the cancellation will effect from the date falling after 7 calendar days.

What will be the condition for auto termination of STP? If the investor has insufficient balance /unclear units for three consecutive months, RCAM will have the right to discontinue the future STPs at its own discretion.

What will happen if the minimum balance is not maintained under STP? Unit holder has to ensure that he maintains minimum balance in accordance with Plans selected in the Transferor Scheme on the transfer date / execution date under Fixed Systematic Transfer Plan. In case of insufficient balance / unclear units on the date of transfer in the folio, STP for that particular due date will be rejected. However, future STPs will continue to be active. Also if the investor continues to have insufficient balance /unclear units for three consecutive months, RCAM will have the right to discontinue the future STPs at its own discretion.

STP facility is available for all sub options except for Daily Dividend Option (wherever applicable) of the mentioned Transferor Scheme.

Disclaimers & Risk Factors: STP is special facility available for selected Schemes of Reliance Mutual Fund. Reliance Capital Asset Management Limited(RCAM) in consultation with Trustees reserves the right to withdraw this facility, modify the procedure,frequency, dates, load structure in accordance with the SEBI Regulations and any such change will be applicable only to units transacted pursuant to such change on a prospective basis. This FAQ is prepared based on the understanding “STP special facility for Subscription /Redemption of Units of various Schemes of Reliance Mutual Fund. This information is meant for general reading purposes only and is not meant to serve as a professional guide for the readers. The Sponsor, the Investment Manager, the Trustee or any of their respective directors, employees, affiliates or representatives do not assume any responsibility for, or warrant the accuracy, completeness, adequacy and reliability of such information. Whilst no action has been solicited based upon the information provided herein, due care has been taken to ensure that the facts are accurate and opinions given are fair and reasonable. This information is not intended to be an offer or solicitation for the purchase or sale of any financial product or instrument. Readers are advised to seek independent professional advice, verify the contents and arrive at an informed investment decision before making any investments. None of the Sponsor, the Investment Manager, the Trustee, their respective directors, employees, affiliates or representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive or exemplary damages, including lost profits arising in any way from the information contained in this material.

Reliance Liquid Fund – Treasury Plan (An Open ended Liquid Scheme): The investment objective of the Scheme is to generate optimal returns consistent with moderate levels of risk and high liquidity. Accordingly, investments shall predominantly be made in Debt and Money Market Instruments. Asset Allocation: Call Money/ Cash / Repo and Reverse Repo - 50 0%, Money Market Instruments (Mibor linked instruments, CPs, T-Bills, CDs and/or other Short Term papers) - 95 to 0%. Loads: Entry Load – Nil, Exit Load – Nil.

Terms of issue: The NAV of the Scheme will be calculated and declared on every Working Day. The Scheme provide sale / switch – in & repurchase /switch - out facility on all Business Days at NAV based prices. Statutory Details:: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: : Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "Reliance House" Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.
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Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance or guarantee that the objectives of the Scheme will be achieved. As with any investment in securities, the NAV of the Units issued under the Scheme can go up or down depending on the factors and forces affecting the capital markets. Reliance Liquid Fund – Treasury Plan is only the name of the Scheme and does not in any manner indicates either the quality of the Scheme; its future prospects or returns. . Past performance of the Sponsor/AMC/Mutual Fund is not indicative of the future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. For details of scheme features and for Scheme specific risk factors, please refer to the Scheme Information Document which is available at all the DISC / Distributors / www.reliancemutual.com.

Investing through Exchange Platform

Can the investor Subscribe for units in Reliance Mutual fund through Exchange Platform (NSE / BSE)? Yes.

How can an investor order units through the Exchange Platform (NSE / BSE)? Investor needs to order units through a trading member (brokers) of the stock exchange who are registered with AMFI (ARN lders) as Mutual Fund advisors, have the necessary certifications and have empanelled with the Asset Management Company (AMC).

In case of purchase, in whose name should the cheque be issued? Cheque needs to be issued in favour of the trading member (broker) through whom the units have been ordered.

Will investor get any acknowledgement for his order of units? After entering the order in the system trading member (broker) will provide the system generated acknowledgement slip to the investor.

Is it mandatory for the investor to have Demat account for placing order in units of RMF through this Platform? Yes, RCAM presently accepts orders only for investors holding Demat account.

Can the investor switch the units using the Exchange Platform? No. He can only Subscribe or Redeem units.

Is this facility available for new investors? Yes. This facility is available for both existing and new investors.

Can an investor register for SIP through exchange?Yes.

Can the investor place the transaction through Exchange Platform (NSE / BSE) for all the schemes of RMF?The investor can invest in all the schemes of Reliance Mutual Fund except for Daily/Weekly/Fortnightly Dividend Schemes and Interval Funds.

Disclaimers & Risk Factors: The views constitute only the opinions and do not constitute any guidelines or recommendation on the course of the action to be followed. Readers are strongly advised to verify the contents before taking any investment decision based on this FAQs. The FAQs are meant for general reading purpose only and is not meant to serve as a professional guide for the readers. The readers should exercise due caution and/or seek independent professional advice before making any investment decision or entering into any financial obligation based on information, statement or opinion which is expressed in this FAQs. These are not necessarily the views of Reliance Capital Asset Management Ltd. Neither the AMC, the trustees, the Fund nor any of their affiliates or representatives assume any responsibility/liability for the accuracy, completeness, adequacy and reliability of information provided herein.

Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: “Reliance House” Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of ` 1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance and no guarantee that the Scheme objective will be achieved. As with investments in any securities, the NAV of the units issued under the Scheme can go up or down depending on the factors and forces affecting the securities market. Names of the Scheme do not in any manner indicate either the quality of the Scheme, its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Reliance SMART STeP

What is Reliance SMART STeP & its objective?
  • Reliance SMART STEP is a special product feature which works on a proprietary scientific model, which adds intelligence to disciplined, long term and systematic investment habit.
  • It works on a simple but smart & attractive concept of "INVEST MORE when the current stock market is positioned at lower levels, INVEST LESS when current stock market is positioned at higher levels.
    Reliance SMART STeP aims to empower the investor with high yielding returns of equity along with stable returns of debt, through a systematic investment linked to the market levels


How many Plans are available in Reliance SMART STeP? There are 5 Plans available in Reliance SMART STeP i.e., Plan A, Plan B, Plan C, Plan D & Plan E.

The 5 different plans, each with 3 transfer amounts are as follows:
Plan Low Medium High
Plan A Rs.500 Rs.1,000 Rs.1,500
Plan B Rs.1,500 Rs.3,000 Rs.4,500
Plan C Rs.8,000 Rs.12,000 Rs.16,000
Plan D Rs.15,000 Rs.22,500 Rs.30,000
Plan E* X 1.5X 2X

*X amount would be decided by the investor at the time of enrollment for Plan E of Reliance SMART STeP.

The minimum investment amount of X in Plan E would be Rs.30,000 & in multiples of Rs.500 thereafter.

Investors should clearly indicate plans as mentioned above. Please note that if no Plan is mentioned / indicated in the Application Form, Plan A shall be considered as default Plan.


What should be the Minimum Balance Amount in Transferor Scheme for starting Reliance SMART STeP? For New Investors:

Non Liquid Schemes: Rs.10,000 or the minimum amount as stated in Scheme Information Document of the respective transferor scheme, whichever is higher.

For Liquid scheme(except Reliance Liquid Fund – Treasury Plan – Retail Plan): Rs. 25,000 or the minimum amount as stated in scheme information document of the respective transferor scheme, whichever is higher.

No Minimum balance required for Reliance Liquid Fund – Treasury Plan – Retail Plan to start investing via Reliance SMART STeP.

For Existing Investors:

Non Liquid Schemes: Rs.10,000

Liquid scheme (except Reliance Liquid Fund – Treasury Plan – Retail Plan): Rs.25,000

No Minimum balance required for Reliance Liquid Fund – Treasury Plan – Retail Plan to start investing via Reliance SMART STeP.

What is the minimum tenure of Investment under Reliance SMART STeP? The minimum tenure is 1 year & in multiples of 1 year thereafter.

What is the STP date available under Reliance SMART STeP? STP date under Reliance SMART STeP is 10th of every month. In case 10th is a non-transaction day, the amount shall be transferred in the Transferee (Equity) Scheme on the next working day.

When can the investor submit the request for Reliance SMART STeP ? The application shall be submitted atleast 15 calendar days before the commencement of the first execution date of Reliance SMART STeP.

What is the procedure to discontinue Reliance SMART STeP? Investor can discontinue Reliance SMART STeP facility by providing a written notice to the DISCs atleast 15 calendar days prior to the due date of the next transfer date.

What will happen if the investor fails to maintain minimum balance in Smart Step at the time of application? If the investor fails to maintain minimum balance in Smart Step at the time of application then the application will get rejected.

What will happen if the investor does not specify the Transferor scheme at the time of application? If the investor does not specify the Transferor scheme at the time of application then the application will get rejected.

What will happen if the investor does not specify the Transferee scheme at the time of application? If the investor does not specify the Transferee scheme at the time of application then Reliance Growth Fund - Retail Plan - Growth Option shall be considered as default Transferee scheme and in case no Plan is selected in Transferee (Equity) Scheme, Retail Plan (if applicable), Growth Option shall be considered as default Plan / option.

What will happen if minimum balance in Smart Step is not maintained by the existing investors? Existing investors have to maintain minimum balance in accordance with Plans selected in the Transferor (Liquid/Debt) Scheme on the transfer date. In case of insufficient balance / unclear units on the date of transfer in the folio the transaction will be rejected. However, Reliance SMART STEP will be continued.

Will Smart Step be applicable for eligible Transferor schemes with Daily Dividend Option? No

How can an investor register for Smart STEP? The investor needs to submit the Smart STEP enrolment form completed in all respects at any of the RMF Designated Investor Service Centre atleast fifteen calendar days before the commencement of the 1st execution of Smart Step.

Under what circumstances will the Smart Step facility be automatically terminated? Reliance SMART STEP shall be automatically terminated if all the units are liquidated or withdrawn from the Transferor (Liquid/Debt) Scheme or pledged or upon receipt of intimation of death of the unit holder.

  Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: "_'H' Block, 1st Floor, Dhirubhai Ambani Knowledge City, Koparkhairne, Navi Mumbai - 400 710, Maharashtra". The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of Rs.1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Reliance Liquid Fund – Treasury Plan - (An Open ended Liquid Scheme): The investment objective of the Scheme is to generate optimal returns consistent with moderate levels of risk and high liquidity. Accordingly, investments shall predominantly be made in Debt and Money Market Instruments. Asset Allocation : Call Money/ Cash / Repo and Reverse Repo - 50 0%, Money Market Instruments (Mibor linked instruments, CPs, T-Bills, CDs and/or other Short Term papers) - 95 to 0%.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance and no guarantee that the objective of the scheme will be achieved. As with investments in any securities, the NAV of the units issued under the Scheme can go up or down depending on the factors and forces affecting the securities market. Reliance Liquid Fund – Treasury Plan is only the name of the Scheme and does not in any manner indicates either the quality of the Scheme, its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. The Mutual Fund is not assuring that it will make periodical dividend distributions, though it has every intention of doing so. All dividend distributions are subject to the availability of distributable surplus in the Scheme. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

 

Multiple Bank Registration

Why should an investor get multiple bank accounts registered in the folio? By registering multiple bank accounts, the investors can use any of the registered bank accounts to receive redemption / dividend proceeds.

What is the maximum number of bank accounts that can be registered in a single folio by an investor? Registration of upto five bank accounts in case of individuals and HUF and upto ten bank accounts in case of non-individual investors is permitted in the folio.

What category of investors can avail the facility of registration of multiple bank accounts? All types of investors can avail the facility of registration of multiple bank accounts.

How does an investor need to register for multiple bank accounts? The investor needs to fill in the Part A of Multiple Bank Accounts Registration form specifically designed to register the multiple bank accounts. The form can be downloaded by the investor from the website of Reliance Mutual Fund (RMF) at www.reliancemutual.com.

How can an investor cancel the multiple bank accounts registered in the folio? The investor needs to fill in Part C of the said form specifically designed to cancel the multiple bank accounts. The form can be downloaded by the investor from the aforesaid RMF website.

Is it mandatory for the investors to select default bank account? Yes. The investor should specify the default bank account among the multiple bank accounts registered in the folio while filling in the pre designated form for multiple bank accounts in Part B of the said Form. The redemption and dividend payouts will be credited to the default account of the investor.

Can the investor give Change of Bank (COB) request if he has registered for multiple bank accounts in the folio? Yes the investor can give a Change of Bank request.

What If an individual investor wishes to add a bank account in the folio however has already registered for 5 bank accounts earlier? If an individual investor wishes to add a bank account in the folio however has already registered for 5 bank accounts earlier then he needs to replace one existing account with the new bank account.

What If an individual investor wishes to add a bank account in the folio however has already registered for 4 bank accounts earlier? The individual investor can register the fifth bank account into the folio without deleting or replacing the existing bank account.

Can an investor change any of the existing bank account or introduce a new default bank account in the folio? Yes the investor can change any of the existing bank account or introduce a new default bank account in the folio.

Can the redemption be accepted for all the existing investors without registering the multiple bank accounts? Yes, the redemption proceeds/dividends will be paid / credited to the existing bank account and will be treated as a default bank account till multiple bank account registration request is submitted by the investor.

Can the redemption be accepted along with COB for all the existing investors without registering the multiple bank accounts? Yes, all the required documents have to be provided as per the existing process and the new bank will be treated as default bank and the redemption proceeds will be credited to the new bank till such multiple banks registered.

What will be the default bank account for all the fresh investment made by the investors? In case of new investor, the bank account mentioned on the purchase application form, will be treated as default bank account till the investor gives a separate request to register multiple bank accounts or till the investor gives a separate request to change the same.

Can an investor register for multiple bank accounts at the time of initial purchase? Yes, along with the new purchase application the investor needs to provide the multiple bank registration forms. The default bank mentioned in the Part – B will supersede the bank details mentioned in the new application form.

Will the Multiple Bank Registration be done at the folio level or scheme level? Multiple Bank Registration will be done at the folio/account level.

General Queries

Can an investor invest in MF without PAN Card? No. As per SEBI circular MRD/DoP/Cir-05/2007 dated April 27, 2007 and MRD/DoP/Cir-08/2007 dated June 25, 2007, Permanent Account Number (PAN), the sole identification number for all participants transacting in the securities market, irrespective of the amount of transaction, effective July 2, 2007

Can an investor invest in MF without KYC? No. With effect from January 1, 2011 KYC is mandatory for all classes of investors irrespective of investment amount.

Does the investor need to submit PAN copy each time he invests with RMF? An existing investor with RMF whose PAN is already updated in the folio and wishes to invest again need not submit the PAN copy again.

Will the investor’s Purchase transaction get rejected if his KYC gets rejected by CVL? No. The existing Purchase Transaction will not get rejected however the folio will be freezed for any further subscriptions.

Does a Joint Holder need to be KYC compliant while investing in RMF? Yes. All the Joint Holders need to be mandatorily KYC Compliant.

Does a Guardian acting on behalf of the minor need to be KYC compliant in RMF? Yes. The guardian of the minor investor need to be mandatorily KYC Compliant.

Does a Nominee need to be KYC compliant? No. Nominee need not be KYC Compliant at the time of subscription of units however if the nominee wishes to claim the units on the death of the sole holder or all the surviving holders then he needs to submit KYC application form and get his KYC done.


What are the mandatory fields which an investor needs to fill in the Application form? The investor needs to mandatorily fill the below details in the Application forms.
  • Name of the investor
  • PAN No
  • KYC
  • Bank Details (Bank Name, Account No, Branch, City, MICR Code / IFSC Code)
  • Demat Account details (if Demat mode is ticked)
  • Date of Birth & Guardian details (if the applicant is minor)
  • Mailing Address
  • Overseas Address (if the applicant is NRI)
  • Signature
What will be the default Mode of Holding (MOH) if the investor has provided the joint applicant details however not specified the MOH? The default mode of holding will be Joint.

Can an investment done on behalf of the minor investor be jointly held by other investors? No. If the investment is done on behalf of the minor then Minor will be the sole and first holder without any joint holders in the folio.

Who can act as the Guardian for the minor in the folio? Guardian in the folio on behalf of the minor should either be a natural guardian (i.e. father or mother) or a court appointed legal guardian.

Which documents can be accepted by the AMC/RTA as proof of the minor/ relationship of the minor with their Guardian?
  • Birth certificate of the minor, or
  • School leaving certificate / Mark sheet issued by Higher Secondary Board of respective states, ICSE, CBSE etc., or
  • Passport of the minor, or
  • Any other suitable proof evidencing the date of birth of the minor.
  • In case of court appointed legal guardian, supporting documentary evidence shall be provided.
  • In case of natural guardian a document evidencing the relationship if the same is not available as part of the documents submitted as per point. 1 – 4 above.
In which scenarios will the change of guardian be allowed? Change of guardian will be allowed in the below scenarios:
  • Death of the guardian
  • With mutual consent of existing and proposed guardian
Why is it necessary for an investor to register for email id & Mobile no in the folio? An investor can register for email id & Mobile no in the folio to get instant transaction alerts from our end.

Which category of investors can apply with Joint Applicants? Only Resident Individuals and Non Resident Individuals can apply with Joint Applicants.

What is the Redemption Payout TAT (Turn around Time) for the open ended schemes in RMF? A) Redemption Payout TAT for the below mentioned schemes : Redemption request reporting date + 1 business day

(e.g Payout for the redemption reported on 03rd Oct will be done on 04th Oct however payout for redemption reported on 05th Oct will be done on 07th Oct since 06th Oct is a non business day.)

  • RELIANCE FLOATING RATE FUND - SHORT TERM PLAN
  • RELIANCE GILT SECURITIES FUND
  • RELIANCE MEDIUM TERM FUND
  • RELIANCE MONEY MANAGER FUND
  • RELIANCE LIQUID FUND - CASH PLAN
  • RELIANCE LIQUID FUND - TREASURY PLAN
  • RELIANCE LIQUIDITY FUND
  • RELIANCE SHORT TERM FUND
B) Redemption Payout TAT for the below mentioned schemes : Redemption request reporting date + 2 business days

(e.g Payout for the redemption reported on 03rd Oct will be done on 05th Oct however payout for redemption reported on 04th Oct will be done on 07th Oct since 06th Oct is a non business day.)

  • RELIANCE INCOME FUND
  • RELIANCE MONTHLY INCOME PLAN
  • RELIANCE DYNAMIC BOND FUND
  • RELIANCE REGULAR SAVINGS FUND - DEBT PLAN
Redemption Payout TAT for the below mentioned schemes : Redemption request reporting date + 3 business days

(e.g Payout for the redemption reported on 10th Oct will be done on 13th Oct however payout for redemption reported on 19th Oct will be done on 24th Oct since 22nd & 23rd Oct are non business days.)

  • RELIANCE REGULAR SAVINGS FUND - BALANCED PLAN
  • RELIANCE BANKING FUND
  • RELIANCE TOP 200 FUND
  • RELIANCE EQUITY FUND
  • RELIANCE EQUITY OPPORTUNITIES FUND
  • RELIANCE GROWTH FUND
  • RELIANCE VISION FUND
  • RELIANCE LONG TERM EQUITY FUND
  • RELIANCE MEDIA & ENTERTAINMENT FUND
  • RELIANCE NRI EQUITY FUND
  • RELIANCE NATURAL RESOURCES FUND
  • RELIANCE PHARMA FUND
  • RELIANCE DIVERSIFIED POWER SECTOR FUND
  • RELIANCE QUANT PLUS FUND
  • RELIANCE REGULAR SAVINGS FUND - EQUITY PLAN
  • RELIANCE TAX SAVER ( ELSS ) FUND
  • RELIANCE INFRASTRUCTURE FUND
  • RELIANCE SMALL CAP FUND
  • RELIANCE INDEX FUND - NIFTY PLAN
  • RELIANCE ARBITRAGE FUND
  • RELIANCE INDEX FUND - SENSEX PLAN
  • RELIANCE GOLD SAVINGS FUND
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Can an investor add/remove joint holders in an existing folio? No. The investor cannot add/remove the joint holders in an existing folio out of his own will.

Can a minor act as a Joint Applicant? No

Can an investor make investment in RMF by making the payment through Cash or using his Credit Card? No, the investor cannot make the investment payment through Cash or using his Credit Card.

Will nomination be allowed for investment done on behalf of minor investors? No.

In which investment type would nomination be mandatory? Nomination is mandatory for all the new folios / accounts opened by the individual where the mode of holding is single.

Can a POA holder sign the Nomination form? No

What if an individual does not wish to nominate in the folio? In case investor does not wish to nominate for a specific folio / account then he shall provide a declaration to that effect in the Common Application Form under Nomination Section wherein provision to that effect is already made.

Can a minor be nominated in a folio? Nominee can be a minor however guardian should sign the application on behalf of the minor nominee. Same guardian cannot be first / second folder for the same folio/ account.

Is it mandatory for all the holders in a given folio to sign the registration/cancellation of Nominee? Yes it is mandatory for all the holders in a given folio to sign the registration/cancellation of Nominee even if the mode of holding is not Joint.

How many Maximum Nominations are allowed in the folio? Three

Who is not allowed to nominate in the folio? Unitholder being either parent or lawful guardian on behalf of a minor and an eligible institution, societies, bodies corporate, HUF, AoPs, BoIs and partnership firms shall have no right to make any nomination.

Who can be made a nominee in the folio? Resident Indian/ NRI (Including Minor), Central Government, State Government, a local authority, any person designated by virtue of his office or a religious or charitable trust.

Is date of birth of the minor mandatory at the time of opening the account/folio? Yes
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Why should the investor mention the IFSC & MICR code? Investor should mention MICR code to get payouts through NEFT mode and IFSC code to get payouts through RTGS mode.

Which are the list of Banks which offer Direct Credit facility for redemption and dividend proceeds payout?
  • CITI BANK
  • HDFC BANK
  • HSBC BANK
  • ICICI BANK
  • KOTAK BANK
  • YES BANK
  • AXIS BANK
  • DEUTSCHE BANK
  • ROYAL BANK OF SCOTLAND
  • BANK OF BARODA
  • IDBI BANK
  • PUNJAB NATIONAL BANK
  • STATE BANK OF INDIA
  • STANDARD CHARTERED BANK
  • ING VYSYA BANK
  • CORPORATION BANK
Disclaimers & Risk Factors: The views constitute only the opinions and do not constitute any guidelines or recommendation on the course of the action to be followed. Readers are strongly advised to verify the contents before taking any investment decision based on this FAQs. The FAQs are meant for general reading purpose only and is not meant to serve as a professional guide for the readers. The readers should exercise due caution and/or seek independent professional advice before making any investment decision or entering into any financial obligation based on information, statement or opinion which is expressed in this FAQs. These are not necessarily the views of Reliance Capital Asset Management Ltd. Neither the AMC, the trustees, the Fund nor any of their affiliates or representatives assume any responsibility/liability for the accuracy, completeness, adequacy and reliability of information provided herein.

Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: “Reliance House” Nr. Mardia Plaza, Off. C.G. Road, Ahmedabad 380 006). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of ` 1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus.

Risk Factors: Mutual Funds and securities investments are subject to market risks and there is no assurance and no guarantee that the Scheme objective will be achieved. As with investments in any securities, the NAV of the units issued under the Scheme can go up or down depending on the factors and forces affecting the securities market. Names of the Scheme do not in any manner indicate either the quality of the Scheme, its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. Please read the Scheme Information Document and Statement of Additional Information carefully before investing.

Reliance Any Time Money Card "The Card" 

What is meant by Reliance Any Time Money Card and its benefits? Reliance Any Time Money Card is a co-branded debit card issued by Reliance Mutual Fund (RMF) which facilitates instant cash withdrawal by unit holders of all the designated schemes of RMF (having this facility), at all VISA enabled ATMs and Merchant Establishments/ Point of Sale (PoS) terminals across the world. The card is issued by RMF in collaboration with HDFC Bank Ltd.

Which types of Investors are eligible for the Card? Reliance Any Time Card shall be issued only to Resident Individuals. The card shall not be issued to Minors, HUF, NRI, Pvt/Public Ltd Companies, Partnership Firms, Proprietorship Firms, Trusts etc.

Will the Card application be rejected if the investor has not specified his email id & mobile no? Yes.

Will the Card be issued if there are more than one holder in the folio? Yes. The card shall be issued if there are more than one holder in the folio however the mode of operation should be Any One or Survivor. No card shall be issued where mode of operation is Joint.

Will the Card be issued to both the holders with mode of operation as Any One or Survivor? No. The card shall be issued only to the 1st holder where the mode of holding is any one or survivor.

Will the investor be issued the card if he has made investment through Demand Draft or Third Party Cheque? No.

Can the the card be used for making Online Purchases through any website? No. The card can be used only for redemption purposes.

Where can the investor use the Card? The investor can use Reliance Any Time Money Card at all merchant establishments displaying Visa logo for purchases or for cash withdrawal from ATMs displaying Visa logo. However there are added services which can be availed at any HDFC bank’s ATMs.

HDFC Bank’s ATM
The investor can use the card for cash withdrawal / balance enquiry. At HDFC bank’s ATM the investor will get access to all eligible scheme accounts. HDFC Bank also allows the investor to change his PIN.

At any Visa ATM
The investor can use the card for cash withdrawal / balance enquiry from the primary account only

At Merchant Establishments/ Point of Sale (POS) terminal
The investor can use the card for Purchases from the primary account only

Which are the mandatory schemes in which the investor needs to invest to avail the Card facility? Investor has to mandatory have investments in either Reliance Liquid Fund – Treasury Plan or Reliance Money Manager Fund which would be primary scheme account to avail ATM facility. If the investor does not have investment in either of these schemes then request for the card  will be rejected.

Which schemes will act as the Primary Scheme Account for the  Card? Reliance Liquid Fund – Treasury Plan or Reliance Money Manager Fund will act as the Primary Scheme Account for the Card.

Below are few scenarios:
  • If the investor invests in Reliance Liquid Fund – Treasury Plan and opts for the  card at the time of investment then Reliance Liquid Fund – Treasury Plan will act as the Primary Scheme Account.
  • If the investor already has investment in Reliance Liquid Fund – Treasury Plan and now invests in Reliance Money Manager Fund and opts for the card at the time of investment then Reliance Money Manager Fund will act as the Primary Scheme Account.
  • If the investor already has investment in Reliance Liquid Fund – Treasury Plan and Reliance Money Manager Fund and opts for the card by filling in Reliance Any Time Money Card Application form then the investor has an option to select the Primary Scheme Account from either of the above schemes. In case the investor does not select either of the schemes as Primary scheme Account then by default Reliance Liquid Fund – Treasury Plan will be treated as Primary scheme Account.
Can the investor invest in other schemes other than Reliance Liquid Fund – Treasury Plan or Reliance Money Manager Fund in the folio in which card has been issued? Yes.

Will the investor be allowed to redeem through all the schemes linked to the folio in which the card is issued? The investor will have the option to redeem through any of the schemes linked to the folio in which card is issued only through HDFC Bank ATM. In case of redemption through Point of Sale or Visa enabled ATMs (other than HDFC Bank ATMs) the withdrawals / Purchase would be made from Primary Scheme Account only.

What will happen if there is no balance in the Primary Scheme Account at the time of redemption through Point of Sale or Visa enabled ATMs (other than HDFC Bank)? If the balance is not available in the primary scheme account, the withdrawal/PoS transaction would be declined.

What is the redemption limit for the Card? In case of HDFC ATM, per day, the investor will be able to withdraw cash upto Rs. 50,000 or 50% of the amount (whichever is lower) from any of the schemes linked to the card. However in case of cash withdrawal at Visa ATMs (other than HDFC Bank), per day, the investor will be able to withdraw cash upto Rs. 50,000 or 50% of the amount (whichever is lower) available in the primary scheme account. At POS terminal, per day, investor will be able to do a purchase transaction of upto Rs. 100,000 or 50% of the amount (whichever is lower) available in the primary scheme account.

What will be the NAV applicable for the redemptions placed through the Card? NAV Applicability for redemption through the Card.

1) Liquid Schemes

Redemption placed till 3.00 p.m - NAV of the reporting business day will be applicable (except for Friday wherein NAV of Sunday will be applicable).

Redemption placed after 3.00 p.m - NAV of the next business day will be applicable (if the investor has redeemed after 3.00 p.m on Friday then NAV of Monday will be applicable).

2) Equity & Debt Schemes

Redemption placed till 3.00 p.m - NAV of the reporting business day will be applicable

Redemption placed after 3.00 p.m - NAV of the next business day will be applicable (if the investor has redeemed after 3.00 p.m on Friday then NAV of Monday will be applicable.

Can the investor have multiple Cards? Yes. The  card is issued per folio / account hence if the investor has multiple folios he can avail multiple cards provided that he has investment in Reliance Liquid Fund – Treasury Plan or Reliance Money Manager Fund in each folio.

Is the Add on Card facility available with Reliance the card? No.

Will the investor be allowed to redeem through Physical Mode if he holds the Card? Yes. The investor will have the option to redeem through both the card and Physical Mode.
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How can the investor apply for the card? An investor can apply for the Card in the below scenarios:

  • At the time of investment through Common Application Form
  • Through NCT request by filling in the ATM Application form

What should an investor do if the card is lost or stolen? If an investor’s Card is lost or stolen, he should contact us immediately on 3030 1111 or toll free no. 1800 300 11111. On the receipt of such information the card will be immediately hotlisted by RMF. No further transactions will be possible through the hotlisted card. In case the investor requests for a new card then the same will be issued.

Is the card valid only in India? The card is valid in India and abroad. The investor cannot make foreign currency transactions in Nepal and Bhutan (i.e. transactions in currencies other than local currency of Nepal/ Bhutan or Indian Rupees).

Will the transactions done through the card be charged? Cash withdrawal & Balance Enquiry at ATM and Transaction at POS terminals are currently not chargeable if transactions are done within India. International transactions will be charged. The applicable charges are mentioned in the Tariff Card in the Welcome Kit.

Will the card be reissued if the card gets expired? Yes. For cases where cards are expired the cards will be automatically renewed and re-issued to the investors subject to the fulfillment of the eligibility criteria as per the Notice cum Addendum No 44 dated 05th Sept 2011 released by RMF.

What should the investor do if receives tampered Card kit or the Card PIN?In case the investor receives tampered Card kit or PIN he should immediately inform RMF by calling at the Call Centre on 3030 1111 or toll free no. 1800 300 11111 or submit a written complaint at any of Designated Investor Service Centre of RMF.

What should the investor do if he is unable to withdraw cash through ATM using the Card? Investor should first check if the designated merchant / ATM is Visa enabled, at the same time investor should ensure that the cash withdrawal / purchase amount is with the redemption limit. If still the investor is facing a problem he can go to another ATM machine or call us on 3030 1111 or toll free no. 1800 300 11111 or submit a written complaint at any of Designated Investor Service Centre of RMF.

What should the investor do if the Card PIN is not working? If the investor is unable to withdraw cash due to Card PIN not working then the investor should check if has input the correct PIN. If still the investor is facing a problem he can call us on 3030 1111 or toll free no. 1800 300 11111 or submit a written complaint at any of Designated Investor Service Centre of RMF.

What should the investor do if the name details mentioned on the Card are incorrect? If the name details mentioned on the Card are incorrect the investor should immediately inform RMF by calling at the Call Centre on 3030 1111 or toll free no. 1800 300 11111 and a complaint to that effect will be taken.

How much time does it take for the card & PIN to be dispatched to the investor? Once the Card request has been received it takes atleast 15 calendar days for the card & PIN to be dispatched to the investor.

What will the investor do if he has not received the card and /or PIN within 15 calendar days from the submission of the request? If the investor does not receive the card and /or PIN within 15 calendar days from the submission of the request then the investor can either call us on 3030 1111 or toll free no. 1800 300 11111 or submit a written complaint at any of Designated Investor Service Centre of RMF.

What will happen if the Card is returned undelivered to RMF? If the Card is returned undelivered to RMF then out calling will be done to the investor informing him about the card being returned. In case the investor cannot be reached on the phone then RMF will retain the card for 30 calendar days and then destroy the same.

Will the investor receive SMS Alerts for all the transactions done through the Card? Yes

What is the validity period of the Card? The validity period of the Card is 5 years.

Will the card be issued to investors who have done Purchases through Stock Exchange Platform or the units are held in dematerialized mode? No

Will the card be issued to Resident Individual investor whose investment is done by POA holder? Yes

Within how many days the Card needs to be activated by the investor once the Card and PIN is received? No specified time limit.

Will the card be issued to zero balance folios? No

Is Date of Birth mandatory for issuance of the Card? Yes

What will be withdrawal redemption limit in the enclosed scenarios?
  • If the Investor has Rs 2,00,000 in Reliance L in Reliance Liquid Fund Treasury Plan then he will able to withdraw maximum cash of Rs 50000 from HDFC/ any other VISA enabled ATM. Also he can do POS transactions upto Rs 100000
  • If the Investor has 5,00,000 in Reliance Liquid Fund Treasury Plan then he will able to withdraw maximum cash of Rs 50,000 from HDFC/ any other VISA enabled ATM. Also he can do POS transactions upto Rs 1, 00,000.
  • If the investor has Rs 5, 00,000 in Reliance Liquid Fund Treasury Plan, Rs 2, 00,000 in Reliance Growth Fund & Rs 3, 00,000 in Reliance Vision Fund, then in case of HDFC Bank ATM the investor will be able to withdraw a maximum of Rs 50000 from each scheme and in case of any other VISA enabled ATM the investor will be able to withdraw a maximum of Rs 50000 from the Primary Scheme only. Also he can do POS transactions upto Rs 1, 00,000.

Investors are required to refer the Addendum No : 44 dated September 5, 2011 issued by Reliance Capital Asset Management Limited.

What should the investor do if he wishes to opt for any of the below?
a) Request for re-issuance of Card/PIN
b) Correction in the Name on the card
c) Change the Primary scheme account The investor needs to call our Call Centre on 3030 1111 or toll free no. 1800 300 11111 and place the request.

How can the investor track the consignment details for the Card Online? The investor will be intimated through SMS about the the Card despatch details. If the the Card is issued through Blue Dart Courier the investor can track the consignment status on Blue Dart website www.bluedart.com. In case the the Card is issued through Speed Post the investor can track the consignment status on http://services.ptcmysore.gov.in/speednettracking

Statutory Details: Reliance Mutual Fund has been constituted as a trust in accordance with the provisions of the Indian Trusts Act, 1882. Sponsor: Reliance Capital Limited. Trustee: Reliance Capital Trustee Company Limited. Investment Manager: Reliance Capital Asset Management Limited (Registered Office of Trustee & Investment Manager: 'H' Block, 1st Floor, Dhirubhai Ambani Knowledge City, Koparkhairne, Navi Mumbai - 400 710, Maharashtra). The Sponsor, the Trustee and the Investment Manager are incorporated under the Companies Act 1956. The Sponsor is not responsible or liable for any loss resulting from the operation of the Scheme beyond their initial contribution of ` 1 lakh towards the setting up of the Mutual Fund and such other accretions and additions to the corpus. Risk Factors: Reliance Money Manager Fund ( An Open Ended Income Scheme): The investment objective of the Scheme is to generate optimal returns consistent with moderate levels of risk and liquidity by investing in debt securities and money market securities. Reliance Liquid Fund (An Open Ended Liquid Scheme): The investment objective of the Scheme is to generate optimal returns consistent with moderate levels of risk and high liquidity. Accordingly, investments shall predominantly be made in Debt and Money Market Instruments. Mutual Funds and securities investments are subject to market risks and there is no assurance and no guarantee that the Scheme objective will be achieved. As with investments in any securities, the NAV of the units issued under the Scheme can go up or down depending on the factors and forces affecting the securities market. Reliance Liquid Fund and Reliance Money Manager Fund are only the name of the Schemes and do not in any manner indicate either the quality of the Scheme, its future prospects or returns. Past performance of the Sponsor/AMC/Mutual Fund is not indicative of future performance of the Scheme. The NAV of the Scheme may be affected, interalia, by changes in the market conditions, interest rates, trading volumes, settlement periods and transfer procedures. Terms of Issue for all the schemes : The NAV of the Scheme will be calculated and declared on every working day. The Scheme provides sale/ switch –in & repurchase /switch – out facility on all Business Days at NAV based prices. Please read the Scheme Information Document and Statement of Additional Information carefully before investing

Subscription in Dematerialisation (DEMAT) mode

Who is eligible to apply for units in DEMAT mode during subscription? All types of investors Individual & Non Individual can opt for DEMAT except for NRI Investors.

How can an investor opt for units in DEMAT mode at the time of subscription? In order to opt for units in DEMAT mode investor needs to select the Unitholding Option Mode as DEMAT in the Application form. Also he needs to specify the Depository Participant (DP) name, DP Id and the beneficiary account no of the applicant with the DP. (Any one demat account only).

What are the documents to be submitted by the investor in order to opt for DEMAT? Investor needs to submit any one of the below documents along with the application form if he wishes to opt for units in demat mode: a) Client Master List (CML) b) Transaction cum Holding Statement c) Cancelled Delivery Instruction Slip (DIS)

What will happen if the investor has not specified the Depository (demat) details correctly in the application form or not submitted the supporting documents for demat allotment? If the investor has not specified the Depository details correctly in the application form or not submitted the supporting documents for demat allotment, units will be allotted in the Physical Mode.

Does the investor have to submit CVL KYC along with Subscription application, where the units need to be allotted in demat? No. Investor need not submit CVL KYC if the units are to be allotted in Demat mode. KYC status of demat account shall be considered for allotment of units. In case the request for allotment in demat mode is rejected due to any reason, CVL KYC status shall be checked. If the CVL status is invalid / rejected, communication will be sent to investor to submit the acknowledgement for CVL KYC.

In which schemes can the investor request for DEMAT? Apart from Daily, Weekly & Fortnightly Dividend plans/ options investors will have the option to subscribe for units in demat for all Schemes viz. open ended, close ended, Interval funds.

In how many days will the units get credited to investors demat account in case of complete application? Units shall be allotted to investors within 5 business days from the receipt of application, however units will be credited to investors demat account within 3 days post realization of cheque. Allotment of Units to FIIs will be subject to RBI approval.

Will the SOA be issued to investors who have subscribed for units in demat mode? SOA will not be issued to the investors to whom the units will be allotted in demat mode. However, an email / SMS confirmation shall be triggered to the registered email id / mobile no. regarding processing of transaction Further, an allotment advice will be issued to investors post credit of units in their demat account.

Can an investor hold units in demat mode and physical mode in the same folio under different schemes? No, investor cannot hold units in demat mode and physical mode in the same folio, under different schemes. For units held in demat mode, separate folio shall be created in RTA system comprising of DP id and Client id, in which investor can hold units in demat mode under different schemes.

Can an investor request for additional purchase in demat mode? Investors can request for additional purchase, in open ended schemes, in demat mode by quoting the DP id and Client id in the additional purchase request.

How can the investor convert units held in physical mode into dematerialized mode? In case the investor wishes to convert units from physical mode into dematerialized mode, he needs to approach his Depository Participant (DP) and submit a request in their prescribed format, along with the latest statement of account for units held in each scheme.

How can the investor convert units held in dematerialized mode to physical mode? In case the investor wishes to convert units from dematerialized mode to physical mode, he needs to approach his Depository Participant (DP) and submit a request in their prescribed format.

Where can the investor submit the change of bank/address details if he has the units held in the dematerialized mode? If the investor has the units held in the dematerialized mode and wishes to change of bank/address details then he needs to approach his Depository Participant and submit a request with his DP.

Can an investor request to convert the units into the DEMAT mode if there is an existing SIP in the folio? Yes, the investor will be able to convert the units held through Systematic Investment Plan into DEMAT Mode for all the SIPs registered after 01st January 2012.

Will the units held in the Demat mode be transferable? Yes, units under demat mode are transferable except, a) Units of ELSS scheme where units are under Lock-in upto a period of 3 years from the date of allotment. b) Units are in lien / pledge status in demat account. c) Demat account is under freeze status.
Can the investor submit redemption / switch request with the AMC once the units are dematerialized? No. Once the units are converted into DEMAT mode the investor will have to submit redemption request directly with the DP or through Stock Exchange platform in their prescribed format. Switch transaction is not possible for units held in demat form.

To whom will redemption proceeds be credited if the investor applies for redemption through DP or Stock exchange platform and what will be payout TAT? The Redemption Payout will happen as per the TAT applicable for the respective scheme as in case of offline redemptions as well. If the redemption has been reported through DP, redemption proceeds will be paid to the investor directly through DC, NEFT / RTGS or issuance of warrant, as in case of offline redemption. If the redemption is reported through stock exchange platform, investor will receive the redemption proceeds through the broker through whom the redemption order has been placed.

NRI Guide

Who is a Non Resident Indian (NRI)? A Non Resident Indian (NRI) means a person resident outside of India, who is an Indian citizen or a person of Indian origin.

Who is a Person of India Origin (PIO)? A Person of Indian Origin means a citizen of any country (other than Bangladesh or Pakistan), if:

  • He at any time held an Indian passport; or
  • He or either of his parents or any of his grandparents was a citizen of India by virtue of the Constitution of India or Citizenship Act, 1955 (57 of 1995); or
  • He is a spouse of an Indian citizen, or of a person referred to in (a) or (b) above

Who is an Overseas Corporate Body (OCB)? Overseas Corporate Bodies (OCB’s) means a company, partnership firm, society and other corporate body owned directly or indirectly to the extent of at least sixty percent by NRIs and includes overseas trust in which not less than sixty percent is held by NRI, directly or indirectly, but irrevocably.

Who is a Foreign Institutional Investor (FII)?A Foreign Institutional Investor (FII) means an institution established or incorporated outside India which proposes to make investment in India in securities and which is registered by Securities and Exchange Board of India.

Can NRI, PIO, FII & OCB invest in mutual fund schemes in India?NRIs, FIIs & PIOs can invest in any mutual fund schemes in India under the Portfolio Investment Scheme. However, OCBs are not allowed to invest in mutual fund schemes in India.

Do NRI, PIO & FII require any prior approvals from the Reserve Bank of India to invest in mutual fund schemes? NRIs and FIIs have been granted a general permission by the Reserve Bank of India [Schedule 5 of the Foreign Exchange Management (Transfer or Issue of Security by a Person Resident Outside India) Regulations, 2000] for investing in the units of the schemes of domestic mutual funds subject to conditions set out in the aforesaid regulations.

However, PIO's need to attach a copy of the PIO card with the application forms at the time of investing.

Can NRI invest in foreign currency?No. All investments have to be in Indian Rupees. NRI needs to give us a Rupee cheque from his NRE, NRO, NRSR bank account in India. He may also send a Rupee cheque from abroad payable in a bank in India.

What is a PIO Card? Who Issues PIO Cards? How to get a PIO Card? PIO Cards are issued by Ministry of External Affairs (CPV Division), Government of India to persons of Indian origin through Indian missions abroad. Specific information on rules, forms, particular offices, missions is available on the website http://www.passport.nic.in

Can an NRI provide overseas bank details in the application form? No

How will the redemption proceeds be paid? Redemption proceeds will be paid by Cheque/Electronic Payout to the investor bank account. The cheque will be payable to the first unitholder and will include the bank account number. Alternatively the redemption proceeds will be credited directly to the investor’s bank account. Redemption proceeds will be payable in Indian Rupees only. The fund will not be liable for any loss due to exchange fluctuations, while converting the Rupee amount into US Dollar or any other currency.

Can NRI repatriate their earnings on redeeming from mutual fund schemes? Upon the redemption of the units of any scheme of Reliance Mutual Fund by the NRI / PIO, Reliance Mutual Fund shall either issue a cheque or will directly credit the redemption amount to the bank account of the NRI / PIO. The NRI / PIO shall be eligible to repatriate their earnings arising therefrom in accordance with the extant provisions of the Foreign Exchange Management Act, 1999.

Can NRI enroll in Systematic Investment Plan (SIP)? Yes.

Can NRI gift units of mutual fund schemes to their relatives in India? No.

Is the indexation benefit available to NRIs?- Yes, as per the Income Tax Act, 1961 indexation is available in case of sale of units of non-equity oriented mutual Fund scheme/s held for more than 12 months.

Can a NRI nominate in the folio? Yes.

Can a Power of Attorney (POA) invest on behalf of the NRI investor?Yes.

When will the TDS get deducted for NRI?If the redemption/switch is done within one year by NRI investor then TDS will be deducted in Equity schemes if there is any taxable capital gain.

What is the proof of the Tax Deduction at Source?A TDS certificate is issued in the name of the investor mentioning the details of the transaction and the tax deducted. The TDS certificate is commonly known as Form16A. Such certificate will be provided only to those investors who have provided PAN (Permanent Account Number provided by the Indian Income Tax Department).

What is the tax liability for income received from your mutual funds?As per Section 10(35) of the Income Tax Act, 1961, income (dividend income) received from mutual fund units specified under Section 10(23D) is exempt from income tax in India and the mutual funds are subject to dividend distribution tax in debt oriented schemes. Hence all dividends are tax-free in the hands of non-resident investors and no tax deducted at source (TDS) is applicable on the same.

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